This module is designed to manage and record customer complaints, complaints to vendors, corrective and preventative actions and vendor performances.

This module allows managing company procedures, QA procedures, health and safety procedures and practically any procedures.

Keeping record of samples, test results, test definitions for products, product groups, per operations in a routeing, customer parts and vendor parts

The module has a built-in hierarchy for populating tests into the various inventory transactions including tolerance percentage.

The module is offering quality test and NCR in the Priority.

Advanced Quality Assurance Module

The module includes:
Management of customer complaints
Management of vendor complaints
Recording QA procedures
Preventative / Repair actions
Produce supplier evaluation certificates
The module includes various status controlled BPMs and reports.