Making Businesses Better with Support & Training

Whether your new to the solutions, an experienced user or like most of us somewhere in between, Support & Training is imperative to unlocking the full capability of what Priority ERP Software has to offer in your workplace. The Medatech team provide unprecedented levels of Priority ERP support. Right from the initial exploration stage, we help assist and advise, pointing you in the right direction with ongoing support and training.

Training

Medatech’s goal is to have all user’s of Priority up to date with the latest functionality, but also to have user’s competent on how to use Priority ERP. We have introduced a number of  Webinars focusing on certain topics, ranging from the broad system functionality to industry-wide issues & how Priority can help iron these out.

We run a number of training courses throughout the year on various topics and a courses calendar can be found below, along with a sign-up option. If you would like more details or a tailored training course please contact us today.

Our online knowledge portal is a great learning tool for experienced user or beginners alike. Our knowledge Portal covers topic such as Financial Management, Sales & Marketing, Inventory Management, Purchasing & Reports. We’ve put together an array of short how-to-videos explaining and demonstrating basic functionality. You’ll also find SOPs (Standard Operating Procedures), FAQs, Additional Modules & Add-ons, Version Release notes & White Papers! At your fingertips for when you need the information the most.

Support

In a rush and don’t have time to call us? Quickly and easily log a support call by going to the customer support portal. Here you can also view existing support calls and monitor their progress. Anydesk downloads for Mac or Windows devices can also be found here, for when our support team need to view your screen to fix an issue.

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